Question 1

QIs there a parking lot?

Accepted Answer

A There is no parking lot, so please use public transportation such as trains and buses.If you are using a wheelchair, please use a coin parking lot near the clinic.

>>>Nearby parking map (reference)Q(https://www.google.com/maps/d/u/0/edit?mid=1ZOHPqsN0gsOtMnINnPiZ5myHLY-k7FE&usp=sharing): Is there any parking area?A: There is no parking area, so please use public transportation such as trains and buses.If you are using a wheelchair and come to the clinic by car, please use the coin parking lot around the clinic.

>>> Parking near our site (https://www.google.com/maps/d/u/0/edit?mid=1ZOHPqsN0gsOtMnINnPiZ5myHLY-k7FE&usp=sharing)

Question 2

Q:  保険証がない場合でもCVICにて検査（MRIやCTスキャンなど）することは可能ですか？／Can I undergo tests (such as MRI or CT scans) at CVIC even if I don’t have an insurance card?

Accepted Answer

A: はい、可能です。ただし、「保険証がない」場合は、以下の①と②の 2つのタイプによって、判断させて頂いております。特にCVICでは、日本在住の方や外国人の方ということで、検査そのものの料金が変わることはなくこの2つのタイプによって、変わります。ただし、検査以外のサービス（通訳、翻訳、レポートの特別送付、その他サービス）は、ご受診者様やお客様の要望などにより、付加されます。
（※この2つのタイプは、CVICにて受診または検査をいただくご本人様についての基準です。）
　①：保険証はないが”間違いなく日本の公的医療保険の資格保持者である場合” ≒ 自宅に忘れてきた（保険証忘れ）、紛失して再発行をお願いしているなど
　②：そもそも日本の公的医療保険の資格保持者ではない場合 
例）CVIC以外の医療機関や医師からの紹介によって、当院へ「心臓ドック」などの自由診療プランへの紹介があった場合、①及び②とも料金が変わることはありません。同じく、紹介によって当院へ「心臓MRI」などの保険診療に準じた紹介があった場合、
①の方は、日本の公的医療保険の料金算定方法に従い、「10割」分のご精算をいたします。負担額の割戻しを申請される場合は、加入する健保組合や自治体の担当窓口のホームページなどに従い申請をいただければ、負担割合に応じた割戻しがうけられます。
②の方は、CVICの「自費診療」の料金表に従い、当日のご精算をいたします。おおよそ、「心臓ドック」と同等の費用もしくは、行う検査によってそれ以上の料金となります。（日本の公的医療保険の料金算定方法と全く異なります。）

A: Yes, it is possible. However, when there is no insurance card, we make decisions based on two types as follows. At CVIC, the cost of the tests themselves does not vary based on whether you are a resident of Japan or a foreign national; it varies based on these two types. However, additional services (such as interpretation, translation, special delivery of reports, and other services) may be added depending on the patient's or customer's requests.
(Note: These two types are criteria concerning the individual undergoing consultation or tests at CVIC.)

One： You do not have an insurance card but are “definitely a holder of Japan’s public health insurance” = For instance, you forgot it at home or have lost it and are requesting a reissue.
Two： You are not a holder of Japan’s public health insurance at all.

Question 3

Q How many minutes before the reservation time should I go?

Accepted Answer

A The appointment time will be the reception time, so please come to the hospital by then. If you arrive early, we may be able to accept you, but please note that we may not be able to start your scheduled examinations early. 
Q: How many minutes before should I go to the clinic ?
A: The reserve time is just time for reception. So come to the reception counter at your reserved time.

Question 4

Q Is it okay to take the medicine I am taking now before and after the examination?

Accepted Answer

A For those who are referred to us for examinations at CVIC, please check with the ”doctor/medical institution that made the request” for instructions such as taking a rest. (If you have already received the explanation, please follow it.)
In particular, if you are taking medication for "diabetes" and have an appointment for a contrast-enhanced CT examination (cardiac CT examination), as described in the Q&A below, the guideline does not allow you to stop taking medication. I will need it. Be sure to check with ”the doctor/medical institution that made the request”.In addition, if you are undergoing a free medical examination such as a heart checkup, and if you have a memory of performing a "contrast imaging examination" when you received a CVIC in the past, please contact our hospital in advance. https://www.cvicclinic.com/form" rel="nofollow" target="_blank">Contact us. For those who do not have a medical examination (doctoral checkup), we can perform examinations without contrast imaging at our hospital, so there are no particular restrictions on medicines.

Question 5

Q Is it okay to play sports the day before the test?

Accepted Answer

A No problem.Q: Can I take some exercise before the day of the inspection?A: Yes, it is no problem.

Question 6

Q I got my period the day before the test. Can you inspect it?

Accepted Answer

A No problem.Q: Can I go to the inspection in my period time?A: Yes, it is no problem.

Question 7

Q Is it okay to wear makeup?

Accepted Answer

A Depending on the content of the examination, you may be asked to remove your makeup.Q:Can i wear make up before the inspection.A:Don't wear makeup. Some cosmetics contain metals that can interact with MRI magnets, so on the day of the MRI don't wear makeup or nail polish.

Question 8

Q I have an appointment for an MRI, but I can't remove my ear piercings. Can you inspect it?

Accepted Answer

A If a metal object such as a piercing is far from the inspection site, it can be inspected, but if it is close to the inspection site, the image may be affected and inspection may not be possible. The same is true for CT.Q: I have pierced ears, but I can't remove them.A:If the metal such as piercing is far from the inspection site, it can be inspected, but if it is close to the inspection site, the image may not be possible.

Question 9

Q Are contact lenses okay?

Accepted Answer

A Only colored contact lenses need to be removed, so please bring a case.Q: Should i need to remove contact lenses?A:The circular pigmented part of the lens uses a metal-based colorant. Remove the contact lenses before MRI/CT examinations.

Question 10

Q Are there any dietary restrictions before the test?

Accepted Answer

There are no dietary restrictions for A CT scans. If you are having an MRI examination, please finish your meal just before the examination (at least 4 hours before). 
You can drink water, but avoid caffeine within 24 hours. 
In addition, depending on the content of the examination, you may be asked to refrain from drinking water after your visit.

Question 11

Q I think I will be late for the test on the day. Is that okay?

Accepted Answer

A There is no problem if it is about 10 minutes, but if there is a significant delay, we may change the order of the examination or change the date and time. Please note.Q: What should I do if I am late for the inspection on the day?

Question 12

Q When will I know the results of the test?

Accepted Answer

A 30 to 60 minutes after the examination, we will explain the procedure while looking at the 3D images and videos taken by the specialist. We will also answer your questions.Q：When should i know the inspection results?

Question 13

Q Can I pay by credit card or bank transfer?

Accepted Answer

A In addition to cash payment, you can use VISA, Master, American Express, JCB, Discover, UnionPay card, WeChat Payment, ALIPAY, Paypal, Apple Pay, PayPay. increase. 
Regarding bank transfer, it is possible for those who are scheduled to undergo a dock. Please contact us by phone.

Question 14

Q What should I do if an illness is found?

Accepted Answer

A If you have a family doctor, we will report it to you.If you do not have a family doctor and would like a referral, we will introduce you to an appropriate hospital.

Question 15

Q Are there any precautions for MRI examination? Explanation of MRI Scan

Accepted Answer

◎ The following people may not be able to take the test. Please be sure to let the staff know.・Persons wearing cardiac pacemakers, defibrillators, stimulation electrodes, continuous self-monitoring blood glucose meters, etc.・Persons with metal implants such as cerebral aneurysm clips or artificial joints in the body・Persons with tattoos (including eyebrow art)・Those who are pregnant or suspected to be pregnant.・If you are taking any medicine, please consult your family doctor.

◎The cases below, you may not be able to have an MRI scan.・Surgically implanted medical devices in the body (cardiac pacemaker, cochlear implant, vascular stent, dental implant, etc.)・Implanted arterial clip, prosthetic joint in the body.・Tattoos, or magnetic dentures.・Pregnancy or possibility of being pregnant.・If you take some medicine, please ask your home doctor.
◎ Contrast media (same for CT examination)In order to make a more accurate diagnosis, a contrast agent may be injected intravenously.The following people should consult their family doctor in advance. 
・Those with bronchial asthma or allergies・People who have felt sick with contrast agents before・Kidney disease, especially those who are undergoing dialysis
 
◎ About contrast mediumDepending on the purpose of the examination, a contrast medium may be injected.In any of the cases below,Consult your doctor in advance.・Those with bronchial asthma or allergies・Those who have previously felt sick with contrast media・Those who have kidney disease, especially dialysis
◎ Cosmetics, contact lenses, and metals・Some cosmetics contain magnetic substances, which not only affect inspection images, but may also damage the mucous membranes of the eyes. You may be asked to remove your makeup.・Contact lenses may contain metal, so please remove them before the examination.・Because MRI scans use magnets, wearing metal objects not only affects the scan image, but is also very dangerous. Please take off bras and bodysuits that contain metal wires as underwear. 
◎About cosmetics, contacts, and metals
・Cosmetics contain magnetic substances.It affects the inspection image and may damage the mucous membrane of the eye.So you may be asked to remove your makeup.・ Metal may be used for contact lenses, so please remove them before inspection.・ MRI is an examination using a magnet. If you wear metal, it will affect the nspection image and very dangerous.◎ The following items cannot be brought into the examination room.Rings, necklaces and other metal items, watches, glasses, mobile phones, key chains, cash cards, dentures, disposable body warmers, electric vans, etc.

◎Metal objects may malfunction or cause problems during an MRI examination.Hair pins, necklaces, earrings, pierced earrings, disposable body warmers, magnetic plasters, dentures, items containing metals such as rings, watches, and wallets, eye glasses, hearing aids, magnetic cards, cellular phones
◎ You will be asked to change into an examination gown before the examination (the same applies to CT examinations).

◎Before the examine you need to change clothes in changing room at CVIC.

Question 16

Q Are there any precautions before an MRI examination? Before the examination

Accepted Answer

◎ Dietary restrictions
 ・Please refrain from eating just before the test (4 hours before).・Please refrain from consuming beverages containing caffeine such as green tea, black tea, coffee, and alcohol for 24 hours before the examination. Take regular fluids (water, hot water, sports drinks, etc.). 
・Please refrain from drinking water after coming to the hospital.You may eat as usual on the day of examination.□ Do not eat 4 hours before your examination.□ Take your medicine as usual on the day of your examination.□Do not take any caffeine items 24 hours before your examination.

Question 17

Q Are there any precautions during the MRI examination? During the examination

Accepted Answer

◎ During the test, you will hear a machine sound like a mallet hitting a tree, but don't worry.◎ Examination time is 40-60 minutes.◎ Do not move your body as much as possible during the examination.◎ Please do not sleep during the examination.◎ We will instruct you to hold your breath for 10 to 30 seconds several times, so we ask for your cooperation.◎ During the examination, you can talk with the examination room staff through the microphone. Please let us know immediately if you feel unwell.◎You will hear a big sound and feel the bed vibrate.◎The duration will be about 40-60 minutes.◎Do not move your body during the examination.◎A radiology technician will tell you when you need to hold your breath. Follow the instructions.◎If you do not feel well, press the emergency button.

Question 18

Q Are there any precautions for CT examination? Explanation of CT Scan

Accepted Answer

◎ The following people may not be able to take the test. Please be sure to ask the staff・Those who are pregnant or suspected to be pregnant.・Persons with pacemakers, defibrillators, stimulation electrodes, etc.・Persons with metal implants such as cerebral aneurysm clips or artificial joints・If you are taking any medicine, please consult your family doctor. 
◎In any of the cases below, you may not be able to have a CT scan. Please consult your doctor in advance.・Pregnancy or possibility of being pregnant.・Surgically implanted medical devices in the body (cardiac pacemaker, defibrillator, stimulation electrode, etc.)・Implanted arterial clip, prosthetic joint in the body.・Tattoos, or magnetic dentures. ・If you are taking some medicine, please ask your home doctor.
 
◎ Contrast media (same for MRI)In order to make a more accurate diagnosis, a contrast agent may be injected intravenously.The following people should consult their family doctor in advance. 
・Those with bronchial asthma or allergies・People who have felt sick with contrast agents before・Kidney disease, especially those who are undergoing dialysis
◎ About contrast mediumDepending on the purpose of the examination, a contrast medium may be injected.In any of the cases below,Consult your doctor in advance.・Those with bronchial asthma or allergies・Those who have previously felt sick with contrast media・Those who have kidney disease, especially dialysis
 
◎ You will be asked to change into an examination gown before the examination. (Same for MRI examination)

◎Before the examine you need to change clothes in changing room at CVIC.

Question 19

Q Are there any precautions before a CT scan? Before the examination

Accepted Answer

◎ Please refrain from consuming beverages containing caffeine such as green tea, black tea, coffee, and alcohol for 24 hours before the examination. 
・There are no food or drinking restrictions. 
◎ Do not take any caffeine items 24 hours before your examination.・Take your meal and drink as usual on the day of your examination.
 
◎If your pulse is fast, you will be asked to take medicine. It takes about 40 minutes to 1 hour for the medicine to work, so the start of the test may be delayed. Please come with time to spare.

◎If your pulse at a higher rate than usual, you may need to take medicine to calm your pulse.

Question 20

Q Are there any precautions   during CT examination?  During the examination

Accepted Answer

◎ Examination time is about 15 minutes.◎ Do not move your body as much as possible during the examination.◎ Please do not sleep during the examination.◎ We will instruct you to hold your breath for about 10 to 30 seconds, so please cooperate.◎ During the examination, you can talk with the examination room staff through the microphone. Please let us know immediately if you feel unwell.◎The duration will be about 15 minutes.◎Do not move your body during the examination.◎Do not sleep during the examination.◎A radiology technician will tell you when you need to hold breath. Follow the instructions.◎If you do not feel well, press the emergency button.You can talk to the staff through a microphone.

Question 21

Q I am taking medication for diabetes. What should I do if my doctor told me to stop taking the medicine?

Accepted Answer

A If you are referred to CVIC for a contrast-enhanced (cardiac) CT examination, be sure to follow the instructions of the doctor who made the request or the doctor who prescribed your diabetes medicine, and take rest according to the doctor's instructions. Please take medicine. (Please refer to the following.)

[Diabetes drug discontinuation is also indicated in the guidelines for contrast-enhanced CT | Link to Diabetes Information Center](https://dmic.ncgm.go.jp/medical/infomation/110/info_11. html)
Regarding oral hypoglycemic agents "biguanides
Since biguanide drugs may cause lactic acidosis when used in combination with an iodinated contrast medium, they should be discontinued for 48 hours before the contrast medium examination as much as possible, and should be discontinued for 48 hours after the contrast medium examination."*This drug withdrawal guideline is the standard. Even if there is no instruction from the doctor who requested you about the timing of your own drug withdrawal, please check the contents here and ask "Is it okay to stop taking medicine?" Is it okay?", please check with your client or the doctor who is prescribing diabetes medicine.[Reference | List of target drugs]

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Question 22

Q Are there any dietary restrictions?

Accepted Answer

The day before: Please refrain from caffeine-containing beverages (coffee, tea) from 24 hours before the appointment time.On the day: Please finish eating at least 4 hours before the examination. You may drink water, but please refrain from drinking water after your visit.*There is no problem if you take your oral medicine as usual. 
Consuming large amounts of alcohol before and after the examination may induce poor mood. We kindly ask that you refrain from doing so.

Question 23

Q Do I need to bring anything?

Accepted Answer

◆Insurance card*If you do not have a Japanese health insurance card, please bring a photo ID such as a passport or residence permit.

◆Photo ID
*It may be necessary to verify your identity. 
◆Glasses case, contact case (only as for the person wearing color contact)
 
If you have the following materials, please bring the originals on the day. In addition, if there are many documents, the waiting time (including the time for the doctor to check) may be quite long. Be sure to send it in advance. Click here (https://www.cvicclinic.com/form)to contact us. (>>> Click Here)(https://www.cvicclinic.com/form)
(1) Current internal medicine (medicine notebook)
(2) Report on the results of medical examinations and complete medical checkups
(3) Recent blood results
(4) In addition to the above, other items required for consultation

Question 24

Q Are there any other notes?

Accepted Answer

・If you have a history of heart disease or have had surgery, please be sure to let us know when making a reservation. 
・Please note that even if the contents of the examination are changed for personal reasons, the dock plan fee will not change. However, this does not apply if there is a change in the plan contents due to the judgment of the doctor. 
・If you wish to issue a separate receipt on the day with a corporate name, etc., please be sure to consult and offer at the reception. 
・In addition to cash payment, you can use VISA, Master, American Express, JCB, Discover, UnionPay card, WeChat Payment, ALIPAY, Paypal, Apple Pay, PayPay. . 
 
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・Since each dock is a free medical examination, health insurance cards cannot be used. 
◎In addition, those who fall under the following items may not be able to undergo MRI examinations, so please be sure to consult us when making a reservation.(There is a possibility that the inspection cannot be performed or the image may be unclear during the inspection)
 
◆ Those who wear cardiac pacemakers. 
◆ Those who have some kind of metal (including implants) embedded in the body. 
◆ People with tattoos or permanent makeup. 
◆ Those who are pregnant or may be pregnant.

Question 25

Q Is there a cancellation fee for dock inspection?

Accepted Answer

Docking *If you cancel or change the date and time of your docking reservation, a cancellation fee will be charged as follows from the reservation date.(For those who live in Japan and have a Japanese health insurance card and have booked a dock examination)
◇Up to 7 days before the test date・・・Free
◇6 days to 4 days before the inspection date: 50% of the inspection fee
◇ 3 days to the day before the inspection date: 80% of the inspection fee
◇On the day of the inspection・・・・・・・100% of the inspection fee

(For those who live overseas or have booked a dock inspection through an agent)*Not limited to the above. Also, the content of the contract will change for each agent. Please check your contract.

Question 26

Q. I would like to request the issuance of a document. Will there be a fee?

Accepted Answer

A:
It depends on the type of document. Please refer to the table below.

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*Please note that depending on the type of document, the doctor's approval may be required in advance.
*The number of days from application to delivery varies depending on the type of document to be delivered.
*If someone other than the patient applies:
① Power of attorney ② Patient identification document (copies accepted) ③ Agent ID
We ask that you prepare the following.

FAQ